Terms of sale and use

Pricing and currency

Everything on this site is priced in US dollars. The displayed price is the total payable — we do not add fees at checkout, and payments are processed by Paynow.

We show a struck-through price only where a genuine, dated promotion is running, in line with Zimbabwe's Consumer Protection Act [Chapter 14:44].

Orders and acceptance

Your order is an offer to buy. A contract forms when we confirm payment and send your order confirmation email. If we cannot fulfil an order we will refund it in full.

Delivery

Delivery windows shown at checkout are working-day estimates from our Harare hub, anywhere in Zimbabwe. Risk passes to you on delivery.

Returns, guarantee and warranty

The 30-day comfort guarantee lets you return an undamaged band within 30 days of delivery for a full refund. The 12-month warranty covers manufacturing faults and is serviced in Harare.

Your statutory rights under Zimbabwe's Consumer Protection Act are not affected by anything in these terms.

What is included

The Kairo app is included with the band at no cost for as long as you own it. There is no subscription, no optional tier and nothing to cancel. Features present at the time of your purchase will not later be moved behind a payment.

Wellness, not medicine

Kairo is a general wellness product. It does not diagnose, treat, cure or prevent any disease or medical condition. Always consult a healthcare professional about medical concerns.