Band and charging

My band is not syncing

The three fixes that resolve almost every sync problem.

1. 01

   Check Bluetooth and battery

   Bluetooth on, band above 5%, phone within a few metres. The band stores several days of readings, so nothing is lost while it waits.

2. 02

   Pull to refresh in the app

   Open Kairo, pull down on the Today view and hold for two seconds. Most stalled syncs clear here.

3. 03

   Toggle Bluetooth off and on

   Turn phone Bluetooth off, wait ten seconds, turn it back on. Android in particular hangs on to stale connections.

4. 04

   Re-pair as a last resort

   Settings → Devices → Forget band, then pair again. Your history lives in your account, not on the band, so nothing is lost.