Band and charging
Strap fit and care
Where to wear it, how tight, and how to keep it fresh.
Position
One finger-width above the wrist bone, snug enough that it does not slide when you rotate your wrist.
At night
Slightly looser than daytime. A band that leaves a mark is too tight and will produce noisier readings.
Cleaning
Rinse the knit strap in cool water weekly and air-dry. No soap, no machine, no direct sun.
Did this help?
Still stuck?
A real person, in this region, on WhatsApp. We reply within 4 business hours. Mon–Sat 08:00–18:00 CAT.